Clarizen's customer support objective is to provide quick and accurate support to all our customers.
Information about Clarizen's Premium Support program can be found here
Clarizen support policy includes:
- Response time (turnaround) – 2 business days
- Online customer portal (see Accessing the Community Site) – included
Support at Clarizen allows our customers to search for solutions (using the Clarizen Training Center and Forum), and log support cases 24 hours, 7 days a week.
There is support link on every application page on the bottom left hand side.
Clicking on the support link opens a new form that is to be filled by the user.