Support

From Clarizen

Clarizen's customer support objective is to provide quick and accurate support to all our customers.

Information about Clarizen's Premium Support program can be found here

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Clarizen support policy includes:

• Response time (turnaround) – 2 business days

• Online customer portal (see Accessing the Community Site) – included

Support at Clarizen allows our customers to search for solutions (using the Clarizen Training Center and Forum), and log support cases 24 hours, 7 days a week.

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There is support link on every application page on the bottom left hand side.

Clicking on the support link opens a new form that is to be filled by the user.